Return Policy

You want to cancel the order?

After receiving your order, you have 14 days to return it. Initially, you will be responsible for the direct cost of returning the goods. In case of a full refund, please return only complete shipments (i.e. including all hoses, fittings, etc.) to ensure a smooth and quick cancellation of your order. Please fill out the form below and include it with your return. We will take care of your request as soon as possible and contact you upon receipt of the goods. If you have any further questions regarding the return, please email us at  info@miessler-automotive.eu.

Return form/goods return.pdf


Please note the following for product returns

Damaged or altered products are not eligible for exchange. If the original packaging has been damaged, the value of the packaging may be deducted from the refund amount. If goods are delivered with obvious damage in transit, the customer is asked to immediately complain about these defects to the delivery person and contact us as soon as possible.
 

Do you have a problem with the order?
 
If, for example, your order has a defect after some time, please let us know within 24 months. Write us an e-mail to   info@miessler-automotive.eu. For a faster clarification of the matter, describe as precisely as possible the reason for the complaint and, at best, attach pictures of the error/damage. If you have any further questions, please do not hesitate to contact our customer service.